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nazir-kassamali
New Member

Intuit TurboTax Support ID # xxxxxxxxx has not been resolved. I need help

 
3 Replies
DoninGA
Level 15

Intuit TurboTax Support ID # xxxxxxxxx has not been resolved. I need help

Support is open from 5am to 9pm Pacific time

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Julius Crane
New Member

Intuit TurboTax Support ID # xxxxxxxxx has not been resolved. I need help

I want to start all over with my filing with a specialist. 

JotikaT2
Expert Alumni

Intuit TurboTax Support ID # xxxxxxxxx has not been resolved. I need help

You have a couple of options.

 

As long as you have not paid yet, you can clear and start your return over.

Clear and start over your return

 

You can also just add the Live service if you have already started entering information.

How to add Live to an existing return

 

If you decide to clear and start over, you can use the link below to use the Live version. 

 

TurboTax Live products

 

What is TurboTax Live

 

 

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