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installing turbotax 2024 premier on win 11 version 24H2 MSVCP140.dll issue

game would not finish installation.  in windows reliability history, many turbotax errors with

Problem Event Name: APPCRASH
Application Name: TurboTax.exe
Application Version: 2024.47.11.18
Application Timestamp: 6767e128
Fault Module Name: MSVCP140.dll
Fault Module Version: 14.29.30153.0
Fault Module Timestamp: 653aa208
Exception Code: c0000005

 

went into windows settings then apps then installed apps then scroll down to

microsoft visual c++ 2015-2022 redistributable(x64) - 14.40.33810 then click on the 3 dots

then MODIFY.   did the same for microsoft visual c++ 2015-2022 redistributable(x86) - 14.40.33810 just in case.    rebooted windows when finished

 

ran installation again and it then finished and program is now working.

 

hope this helps someone else.

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2 Replies

installing turbotax 2024 premier on win 11 version 24H2 MSVCP140.dll issue

I noticed the most recent version of the TTX installation program (downloaded yesterday, 3 Jan 2025, directly from TTX).......it automatically installed the C++ version it needed on both of my Windows computers (Desktop & laptop) as a part of the installation.

 

So perhaps they realized the issue, and added it to their installation setup.   

Of course, if you happen to be working with an older TTX installation file, it might not be in it

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

installing turbotax 2024 premier on win 11 version 24H2 MSVCP140.dll issue

purchased/downloaded/installed 12 hours ago from a large online retailer.  maybe that copy is "old".

(I did not monitor where the software was actually downloaded from.)

went thru the Intuit troubleshooting steps with no success.

sfc /scannow and dism reported no problems.

80+ games had no issues with my copy of vc redist 2015.

 

12 hrs later, investigated further, saw the many MSVCP140.dll errors

so tried the repair of both x86 and x64 versions.

the windows repair DID have a problem with x64 copy.

windows repaired it with its version and the program now works.

(do not know about the 80+games)

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