Installer Service - Software Update blocking electronic filing

Forum|Forum|2 months ago
April 6, 2026
1 reply
0 views

I am trying to file federal and state taxes electronically and Turbo Tax asks to update the software before filing. When I've chosen "Update Software", a window opens and says "Waiting for the installer service". After waiting 15 minutes, I canceled. Since the software update was unable to happen, I am unable to file my taxes electronically. How do I get past this software update issue? The software I'm using is 2025 Turbo Tax Premier Desktop/PC.

Mike9241

Level 15

here are some suggestions. some are from Microsoft, others are not. The one thing I would not do is hack the registry unless you are completely comfortable with doing this. Mess up, and your computer could crash and not reboot.

https://www.bing.com/search?q=Waiting+for+the+installer+service&form=ANNNB1&refig=69d3f892c164467b84d63e44fc6d228f&pc=EDBBAN&adppc=EDGEDSP