Installed Turbotax Desktop 2025 on Windows 11 computer. When try to run a screen is displayed and then program terminates.

[paulrahn1031]

Originally installed successfully and looked like it worked. Friday Nov 28, 2025 I tried to run program an got error E70001. Tried to reinstall and now have problem where program starts and terminates with no errors. I tried installing as admin , turned off virus protect. Ran once with no problem. When Turned on virus protection Webroot and Windows defender and then attempted to run on Saturday. Same problem. Frustrating.

[M-MTax]

See https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/troubleshoot-installati...

[paulrahn1031]

Called Intuit support yesterday.  After a lot of trial and error we found that the problem was with Webroot Anywhere antivirus program.   If I suspend Webroot, Turbotax 2025 runs.   Once I activate Webroot, the problem returns.  I tried to have Webroot allow Turbotax but no luck. Contacted Geek Squad and they were unsuccessful.   I have switched to Fortect Security Suite and Turbotax works.   I will contact Webroot to see if they have a work around.  It would have been nice if Turbotax had a log to help identify problems.