Income Tax Rejection

[tjhudgens1970]

I been filing my In-laws taxes the past 9 years with Turbo Tax Premier and never had an issue. In 2019 my father-in-law passed away, so this year I had to file my mother-in-laws as single. When I filed her taxes the IRS rejected it because they said the AGI or Pin was wrong, I triple checked the numbers Turbo tax imported by going back to the 2019 return. Both numbers are correct, so I resubmitted and got rejected again. Any ideas why? 

[ToddL99]

The IRS 2020 e-file database does not recognize the AGI from your mother-in-law's 2019 joint return - it must not have carried over correctly from their 2019 tax return records.

Try entering "0" as her 2019 AGI (this is the default entry for first-time filers, which is probably how the IRS database has classified her for 2020). If this approach does not work, she will likely have to file her return by mail.

For additional information and instructions, see: What if I entered the correct AGI and I’m still getting an e-file reject? 

[tjhudgens1970]

Thanks, entering zero worked, the return was excepted.

[Beverly J Matthews]

I cannot get in to my tax return to fix whatever you say is wrong. I have been using turbo tax for 10 years and have never had trouble like this. It’s rediculous

[CarissaM]

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