Inaccurate tax filing by Turbo Tax 2/24/2026

[user17766283327]

To Whom It May Concern:

On 2/24, your TurboTax expert was inaccurate in calculating my tax refund ($2737) per the IRS letter, received on 4/18. Now, the IRS, due to your inaccurate calculations, are telling me that I owe $338!!? I paid $150 for filing + $59 for protection.

Please advise, asap!

Samuel [removed PII]

[phone number removed]

[phone number removed]

[user17766283327]

To Turbo Tax:

Can a manager call me [phone number removed] or [phone number removed]), asap, to fix this please? 

Samuel

[DoninGA]

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)