My W2 had the ability to import last year - why cant I this year?

[MatthewS1]

Import W2

This year we've made importing your info into TurboTax easier than ever before! You can successfully import your info directly from your employer.

If TurboTax doesn't recognize your employer's EIN for any reason, and you're using TurboTax Online or the TurboTax Mobile App, you'll have the option to snap a photo of your W-2 using your smart phone.

You can choose to manually enter your W-2 if you prefer. See the instructions for your TurboTax version below. 

Select your TurboTax version:

TurboTax Online - Import or Enter Your W-2 

TurboTax Mobile App - Import or Enter Your W-2 

TurboTax CD/Download - Import Your W-2