Im tying to do the free turbo tax it's not leting me

[ColeenD3]

If you have to enter items that require an upgrade, you can't file for free.

[Ju46 · Accepted solution]

When I try to enter free it only go to the pay option. Are you saying after I put all my information in I can upgrade,also how do I get a free tax expert to share the screen while I'm online