Im trying to start over and change from deluxe to free, butt when i follow the directions there is no "clear and start over"

[AprilLO]

1. If you haven't already done so, sign in at TurboTax.com and select the blue Take me to my return button.
2. On the welcome back screen, in the left-side menu, select Tax Tools, and then select Clear & Start Over (click or tap the 3 lines in the upper-left corner if you don't see this menu).
3. Answer Yes in the pop-up to confirm.

https://ttlc.intuit.com/questions/2586254-how-do-i-clear-and-start-over-in-turbotax-online