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Im trying to file my taxes & when I click continue after it says ready to file it goes blank, logging in & out doesn’t work, clearing cookies doesn’t work either.

 
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3 Replies
ChondelLO
Expert Alumni

Im trying to file my taxes & when I click continue after it says ready to file it goes blank, logging in & out doesn’t work, clearing cookies doesn’t work either.

For help troubleshooting blank screens, missing buttons or images, please visit the link below.

 

Troubleshoot blank screens, missing buttons, or missing images - Intuit  

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Im trying to file my taxes & when I click continue after it says ready to file it goes blank, logging in & out doesn’t work, clearing cookies doesn’t work either.

Im not using a computer im using my iPhone & my browser is safari

MichelleLO
Expert Alumni

Im trying to file my taxes & when I click continue after it says ready to file it goes blank, logging in & out doesn’t work, clearing cookies doesn’t work either.

Can you try using another browser such as Chrome?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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