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Did you efile the federal return yet ? And if you did is it still pending ? If so then nothing can be done in your account until the federal return is either accepted or rejected.
I don't do state taxes myself, since my state does not tax personal income. But it's my understanding that most states will not allow e-filing of the state return, until after you have e-filed the federal return and that federal return has been accepted by the IRS. As of today (Jan 12) the IRS has not begun any processing of e-filed returns yet.
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