Im getting an error message when i go to enter my registration info

[BrandiLO]

Can you please let us know what error you are getting? We do not have access to your account through this public forum, so we need additional details to assist you better.

[Camelot36]

When  i try to enter my registration i8nformation, the window pops up with the following information. 

It says click here for solution and OKAY. 

Clicking on either one closes the software.

Engine Version wPerScm 2022.47.24.52

TPS Version 6.3.0 (Tps Compatibility Version 2022.6}

Error 209

[TiffanyL]

@Camelot36 

There are a couple of different things you can try. Can you please try the steps provided below to see if that resolves your issue:

• Log completely out of your TurboTax account
• Clear cache and delete cookies
• Then log back in and see if you are still having the same issue

You can also click here to see if any of the solutions in this feed may resolve your issue.  If this does not work, please respond back here and let us know.