I have hit the "Transmit my returns now" button numerous times, and it doesn't seem to be working. Just wanting to make sure that my returns get filed. Please help. thx

[mesquitebean · Accepted solution]

If your "Transmit My Returns Now" button is not working, it may be due to a CAPTCHA not appearing, where one would need to checkmark "I am not a robot."

NOTE:   Are you using any ad blockers or script blockers?   If so, that may be blocking the CAPTCHA.

Otherwise, here's how to troubleshoot:

• First, simply refresh the page in your browser and see if that changes anything.
  
• If not, then log out and clear your browser Internet cache.
• Close the browser and reopen it.
• Make sure cookies are allowed/enabled in your browser settings so the CAPTCHA will appear.
• Log in and try again.
• If still unsuccessful, do all the above, then this time open a private window/private browsing (aka "incognito mode").
• Log in with the private window (again making sure cookies are allowed) and try the efile again.
  

Or see if trying a different browser (with cookies allowed) will solve it.

[macinnes22]

Very helpful response.  Thank you!

[mesquitebean]

You're welcome.   Good luck.