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I received an email from TurboTax for 50% off my federal filing. I am about to file and my discount does not seem to be working. What can I do?

 
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GabiU
Level 15

I received an email from TurboTax for 50% off my federal filing. I am about to file and my discount does not seem to be working. What can I do?

If your discount is not showing up in your shopping cart, please clear cache & cookies & try again. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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2 Replies
GabiU
Level 15

I received an email from TurboTax for 50% off my federal filing. I am about to file and my discount does not seem to be working. What can I do?

If your discount is not showing up in your shopping cart, please clear cache & cookies & try again. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
AkinaLO
Intuit Alumni

I received an email from TurboTax for 50% off my federal filing. I am about to file and my discount does not seem to be working. What can I do?

You will need to contact customer support for assistance. You can contact them through your TurboTax online account. Please follow the instructions below. https://ttlc.intuit.com/replies/3300041 

 

edited 4/5/20

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
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