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Level 1

My credit card was charged twice for state taxes, yet taxes are not filed? TT says transaction did not go through, my bank does.

 
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Level 3

My credit card was charged twice for state taxes, yet taxes are not filed? TT says transaction did not go through, my bank does.

If your bank account was charged in error, you must speak with a TurboTax agent to discuss the billing discrepancy. To determine which method to connect with a live representative is best for your situation, please refer to the FAQ: What is the TurboTax phone number?  https://ttlc.intuit.com/replies/3300041


You may also find instructions on reviewing your TurboTax fees in the FAQ: How do I review my fees in TurboTax Online?  https://ttlc.intuit.com/replies/4202093