Laptop wiped clean by virus.lost PDF for 2016 to transfer To 2017.Intuit say's I never Elec.sent it .I have E-saying Dif.why don't they have ? How can I get it ?

[DoninGA · Accepted solution]

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

You can also get free transcripts of your federal return from the IRS - http://www.irs.gov/Individuals/Get-Transcript