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noahmoore1
New Member

How to delete a return after placing the order to file. It keeps rejecting my file so I'm going through a physical tax specialist.

 
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Accepted Solutions
CarolynLO
New Member

How to delete a return after placing the order to file. It keeps rejecting my file so I'm going through a physical tax specialist.

If you have already filed your return, you cannot cancel it and get a refund. We don't charge an e-filing fee. You were charged a tax preparation service fee. You can amend your return if it is rejected.  After you click Transmit Return Now, your e-file goes to pending status where it will stay until it is rejected or accepted by the government.

You have the option of either fixing the rejection and trying to e-file again, or filing a paper return instead. 

I have attached more information for you explaining this in detail.  

https://ttlc.intuit.com/questions/1900890-can-i-cancel-a-pending-return

https://ttlc.intuit.com/questions/1901176-can-i-get-a-refund-of-the-e-filing-fee-if-my-turbotax-onli...

View solution in original post

1 Reply
CarolynLO
New Member

How to delete a return after placing the order to file. It keeps rejecting my file so I'm going through a physical tax specialist.

If you have already filed your return, you cannot cancel it and get a refund. We don't charge an e-filing fee. You were charged a tax preparation service fee. You can amend your return if it is rejected.  After you click Transmit Return Now, your e-file goes to pending status where it will stay until it is rejected or accepted by the government.

You have the option of either fixing the rejection and trying to e-file again, or filing a paper return instead. 

I have attached more information for you explaining this in detail.  

https://ttlc.intuit.com/questions/1900890-can-i-cancel-a-pending-return

https://ttlc.intuit.com/questions/1901176-can-i-get-a-refund-of-the-e-filing-fee-if-my-turbotax-onli...

View solution in original post

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