If you are using the TurboTax 2016 desktop editions the s...

I was charged $53.42 for efile of state taxes, but the efile window was closed.

Can I get a refund for the state efiles that were never submitted by TurboTax. I was not aware that the window for efile had expired and TurboTax charged me anyway.

posted

If you are using the TurboTax 2016 desktop editions the software would have informed that e-filing was closed if you tried to e-file after October 16, 2017.

If your credit card was charged for e-filing state tax returns and you were unable to e-file then you will need to contact TurboTax support for a refund.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Use the key words billing issues when entering your problem and do not use the word refund.