If you are getting an error that says your credit card needs to be reset on the Intuit server, you'll need to contact Support during business hours.
5AM-5PM Pacific (8AM-8PM Eastern)
You can use the form at the link below to schedule a call back, or it may provide a number.
Where the form asks what product you are using, be sure in the dropdown menu to indicate "CD/download" and the proper operating system, then indicate which Edition.
https://support.turbotax.intuit.com/contact