If this is the case, you may be in the wrong account. It...

I filed in 2017 using Turbo tax. Now your site says it has no record. What's up?

posted

If this is the case, you may be in the wrong account. It is possible to have up to 5 accounts linked to the same email address. I would first suggest checking for additional TurboTax accounts using the FAQ below: https://ttlc.intuit.com/replies/3302270

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I have filed with Turbo Tax for last 7 years. Now, it can not find ANY of my previous returns. Please investigate and resolve this problem so I can proceed with 2018 return.