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if the efile is rejected, am i forced to file by mail if the "fix it" steps in turbo tax doesn't work. How do i recover the turbo tax charge when the efile isnt processed

 
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2 Replies

if the efile is rejected, am i forced to file by mail if the "fix it" steps in turbo tax doesn't work. How do i recover the turbo tax charge when the efile isnt processed

There is no fee to e-file when you use online TurboTax.  The fee is for using the software to prepare your tax return, and it is the same whether you e-file or file it in an envelope.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
GabiU
Intuit Alumni

if the efile is rejected, am i forced to file by mail if the "fix it" steps in turbo tax doesn't work. How do i recover the turbo tax charge when the efile isnt processed

Hello! Take screenshots of your receipt and any proof of being forced to mail and you can submit a request here: How do I request a refund for my TurboTax product?

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