It sounds like you must have added information onto a form that is not support by the Absolute Free program.
And when that happens you will be asked to upgrade the program to include the forms you need.
Below is the link to a useful chart of TurboTax products and the features for each product as well as the Tax Forms each program includes.
Scroll down to the middle of the page and click on Tax Forms, highlighted in blue.
Free Edition is free as long as you file a 1040EZ (or 1040A with the standard deduction) and don't select any add-ons or upgrades.
Review your fees to find out why you're being charged. Then, follow the directions to remove any unwanted charge:
- Remove PLUS More Help & Tools
- Remove pay-with-your-refund (Refund Processing)
- Remove Premium Service
- Remove MAX Benefits
- Remove Expert Services
- Remove a state
- Clear and start over to remove all fees and start from scratch.
Once you attempt to enter details that are not supported by the Free Edition, the system will prompt an upgrade to the most suitable version for your tax situation. The FAQ's below confirm the differences between each version.