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If it's free why am I being charged 39.99

 
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1 Reply
EbonyL
New Member

If it's free why am I being charged 39.99

Due to IRS adding new changes within the Schedules, there are now situations in which an upgrade may be needed. You are able to begin your tax return using TurboTax Free, but if you do not qualify for TurboTax Free, you will be prompted to upgrade.

Please see the following link for tax situations covered in TurboTax Free Edition.

https://ttlc.intuit.com/questions/1913043-is-turbotax-free-edition-right-for-me?jump_to=answer_33346...

To see what you are being charged for at anytime while completing your taxes, please follow the instructions in this FAQ

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online?jump_to=answer_...

Then proceed to follow the directions in this FAQ to remove all unwanted add ons.    https://ttlc.intuit.com/questions/1901213-what-can-i-do-to-reduce-my-fees?jump_to=answer_3301994

 


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