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fivetowne
New Member

IF I KEEP GOING LIKE THIS I'M GOING TO HAVE A MASSIVE HEADACHE. CAN'T I TALK TO A PERSON?

SO NO LIVE PERSON TO HELP?
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5 Replies

IF I KEEP GOING LIKE THIS I'M GOING TO HAVE A MASSIVE HEADACHE. CAN'T I TALK TO A PERSON?

This is the only posting I see for you under that profile name.

 

This is a community forum, where there are live people posting to this bulletin board.  You have to ask a question, and someone will hopefully respond if they are familiar with your topic.

 

Or are you trying to reach TurboTax phone support for realtime help?

Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.

 

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

You can use this contact form to get a phone number.
https://support.turbotax.intuit.com/contact

 

fivetowne
New Member

IF I KEEP GOING LIKE THIS I'M GOING TO HAVE A MASSIVE HEADACHE. CAN'T I TALK TO A PERSON?

AFTER AN HOUR OR SO OF LOOKING AT GENERATED COMPUTER MESSAGES, THAT DIDN'T ADDRESS MY SITUATION. I FINALLY CAME ACCROSS SOMETHING THAT GOT ME TO THE ANSWER I WAS LOOKING FOR. HAD TO WASTE A LOT OF MY TIME. IF I HAVE TO UPGRADE TO TALK TO A CONSULTANT, I'LL HAVE TO WEIGH THAT OPTION , AND COMPARE IT TO HP SERVICES. GENERIC PEG WORDS DON'T WORK FOR ME

IF I KEEP GOING LIKE THIS I'M GOING TO HAVE A MASSIVE HEADACHE. CAN'T I TALK TO A PERSON?

TurboTax search of the forum is poor.

And TurboTax has a lot of bugs this year.

There are other tax software providers out there.

IF I KEEP GOING LIKE THIS I'M GOING TO HAVE A MASSIVE HEADACHE. CAN'T I TALK TO A PERSON?


@fivetowne wrote:

 IF I HAVE TO UPGRADE TO TALK TO A CONSULTANT, I'LL HAVE TO WEIGH THAT OPTION , AND COMPARE IT TO HP SERVICES.


You appear to already be in Deluxe Edition, at least that is what is displayed underneath your thread title above.   Deluxe is a paid edition, so it includes phone support.   In the paid editions, no upgrade is needed to talk to TurboTax Support.

vitareis
New Member

IF I KEEP GOING LIKE THIS I'M GOING TO HAVE A MASSIVE HEADACHE. CAN'T I TALK TO A PERSON?

Let's see if I can FINALLY file. I already suffer severe chronic migraines:(

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