If I just filed my taxes and turbo tax states that...
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27myturbo1959
New Member

If I just filed my taxes and turbo tax states that my SSN has already been filed, what is the next move? Also why did turbo tax take my money when I could not e-file?

 
4 Replies
fanfare
Level 15

If I just filed my taxes and turbo tax states that my SSN has already been filed, what is the next move? Also why did turbo tax take my money when I could not e-file?

If a return not your own was filed with your SSN, you can't e-File and must file on paper via US Mail.

 

The federal e-File is free and has no bearing on what your TurboTax fees are.

VolvoGirl
Level 15

If I just filed my taxes and turbo tax states that my SSN has already been filed, what is the next move? Also why did turbo tax take my money when I could not e-file?

The Online fees are to prepare the return whether you efile OR print and mail your return.  

 

How to mail a return from the Online version

https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

 

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS received the return. Don’t forget state.

 

Important! Mail Federal and State in separate envelopes and mail each year in separate envelopes.

DoninGA
Level 15

If I just filed my taxes and turbo tax states that my SSN has already been filed, what is the next move? Also why did turbo tax take my money when I could not e-file?

If you used the IRS non-filers website to register for the stimulus and now are trying to e-file a 2019 tax return see this TurboTax support FAQ on how to proceed - https://ttlc.intuit.com/community/tax-topics/help/stimulus-how-to-file-your-return-after-getting-rej...

Anonymous
Not applicable

If I just filed my taxes and turbo tax states that my SSN has already been filed, what is the next move? Also why did turbo tax take my money when I could not e-file?

if you did file a non-filers return to get the stimulus. tat's the problem. the IRS says to paper file and mark the return "Amended For EIP" at the top.  if not include form 14039 - Identity Theft Affidavit.

if you are the victim of ID theft these are additional steps you may want to take

Organization What to Do

Credit Agencies
1) Report the identity theft to the fraud department of one of the following reporting agencies as soon as possible. They must notify the other two agencies.
• Equifax: equifax.com
• Experian: experian.com
• TransUnion: transunion.com
2) Request a copy of your credit report and request that only the last
four digits of your Social Security number be placed on the report.
3) Close accounts that you think have been compromised or opened
fraudulently.
4) Inform the credit bureaus and the credit issuers (in writing) of any
fraudulent accounts and incorrect information.
5) Obtain replacement credit cards with new, secure account numbers
and destroy any old cards.
6) Notify those who have received your credit report in the last six
months to alert them to any disputed, fraudulent or incorrect information.
7) Confirm that an extended fraud alert (seven years) is placed on your
credit report.

Federal Trade Commission (FTC)
1) Report the crime to the FTC to establish an Identity Theft Affidavit.
Identity Theft Victim’s Complaint and Affidavit.

Local Police
1)Report the crime to your local police or sheriff’s department. Make
sure to prompt as much documented evidence as possible.
2)Verify that the report lists the fraudulent accounts and keep a copy
of the report.

Internal Revenue Service (IRS)
1) Contact the IRS to report the theft. This will alert them to any claim
for refund or other activity on your account. File IRS Form 14039,
Identify Theft Affidavit.

State Tax Agency
1) Contact your state tax agency to report the theft. Some agencies
may require a police report and/or the IRS affidavit.

Other Agencies and Organizations
1) U.S. mail fraud: Contact your local postal inspector.
• Online: postalinspectors.uspis.gov
• Phone: 800.275.8777
2) Social Security number misuse — non-IRS issues:
-Check your earnings record to make sure no one is using your SSN
to obtain work. Call your local Social Security Administration (SSA)
office if something looks inaccurate.
-Contact the SSA Inspector General to report Social Security benefit
fraud, employment fraud, or welfare fraud.
• Online reporting resources:
- socialsecurity.gov/oig
- Fraud Reporting Form
• SSA fraud hotline: 800.269.0271

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