If I get to the last three steps to complete my state and it just keeps going back to that page after I hit continue on the your orders page. Why will it not continue?

[LaShaunA3]

You can try clearing your cache and deleting your cookies. This usually resolves looping errors. 



How to clear your cache

How to delete cookies
 

[nacolebc]

Hi LaShaun,

I tried that and it didn't work. It takes me to the page where I am supposed to pay when I click continue it loops back. I have tried the callback but I keep getting hung up on when I pick up. Anything else I can do?

Thanks

[LaShaunA3]

Some customers are experiencing issues when trying to file and pay with their refund.  We're investigating this issue.  However, if you would prefer to file now, you can do so by switching to paying your TurboTax fees with a credit card instead of using the pay with my refund option by following these steps."