turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Napili7
New Member

If I bought the 2023 product and downloaded it to an incorrect email account, can this be fixed?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

If I bought the 2023 product and downloaded it to an incorrect email account, can this be fixed?

You download the 2023 installation file to your computer, not to an email address.  If you are using a Windows PC the download will normally be shown in the Download directory.

 

Go to this TurboTax website and sign onto you download account (Desktop login) - https://turbotax.intuit.com/personal-taxes/cd-download/

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question