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You have to access your own account and/or print it for yourself using exactly the same account and user ID that you used when you prepared the return.
Start a 2023 return online and enter some personal information so that the menu on the left opens up and lets you access your past year returns.
Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.
https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password
https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have
Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.
https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac
You can get a free transcript from the IRS or for a fee of $30, an actual copy of your tax return.
https://www.irs.gov/individuals/get-transcript
https://www.irs.gov/pub/irs-pdf/f4506.pdf
SAVE YOUR TAX RETURN !
EVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records. That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc.
https://ttlc.intuit.com/questions/1900937-why-should-i-save-a-pdf-copy-of-my-return
NOTE: TurboTax and the IRS save returns for seven years. Returns older than seven years are purged.
The lender could also be wrong. We would need more details, not every form is included in every return. Or, the lender might believe that you did not correctly report one of your tax situations, and you need to file an amended return. Again, we would need more details of what they are asking for and why. (For example, if you told the lender you were self-employed, and they think your return is missing some of the forms to report that.)
It's quite likely that the lender is wrong. There is a surprising amount of ignorance among lenders about tax returns, considering that they look at tax returns all the time. They seem to work from a checklist that hasn't been updated in years, with little or no understanding of what actually goes into a tax return. The pages that they say are missing are probably not supposed to be in your tax return.
What specific pages or forms do they say are missing? Did they say why those pages or forms should be included? Or did they say, as Opus 17 suggested, that when you filed your tax return you left out something that you should have reported?
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