turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Event: Ask the Experts about your refund > RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I would like to know when I'll be receiving my return. I've done it with turbo tax for the last two years and it usually doesn't take this long.

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions

I would like to know when I'll be receiving my return. I've done it with turbo tax for the last two years and it usually doesn't take this long.

No one but the IRS will know what all they are doing with your return.   The IRS says 9 out of 10 filers who efile and choose direct deposit will get their refunds within 21 days.   Some returns take longer for additional processing due to specific items in the return.  Some are pulled at random for more thorough investigation.

About how long has it been since you filed?  Did you efile, or did you print, sign, and mail the return?

If you efiled, what do you see when you double-check with this tool to be sure the return was efiled successfully and accepted?
https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp

If that showed it was accepted (or if you mailed the return), what do you see at the IRS website below for the status of your Federal refund?  Click the blue button "Check My Refund Status."
http://www.irs.gov/Refunds

If your Federal return has been processing longer than 21 days, you can phone the IRS to see if you can learn anything about the delay.

IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.
 
First choose your language. Press 1 for English.

  • Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
  • Instead, press 2 for "personal income tax".
  • Then press 1 for "form, tax history, or payment".  
  • Then press 3 "for all other questions."
  • Then press 2 "for all other questions."  It should then transfer you to an agent, but there is likely to be a long wait.
I usually use a speakerphone so I can work on something else while waiting.

View solution in original post

1 Reply

I would like to know when I'll be receiving my return. I've done it with turbo tax for the last two years and it usually doesn't take this long.

No one but the IRS will know what all they are doing with your return.   The IRS says 9 out of 10 filers who efile and choose direct deposit will get their refunds within 21 days.   Some returns take longer for additional processing due to specific items in the return.  Some are pulled at random for more thorough investigation.

About how long has it been since you filed?  Did you efile, or did you print, sign, and mail the return?

If you efiled, what do you see when you double-check with this tool to be sure the return was efiled successfully and accepted?
https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp

If that showed it was accepted (or if you mailed the return), what do you see at the IRS website below for the status of your Federal refund?  Click the blue button "Check My Refund Status."
http://www.irs.gov/Refunds

If your Federal return has been processing longer than 21 days, you can phone the IRS to see if you can learn anything about the delay.

IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.
 
First choose your language. Press 1 for English.

  • Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
  • Instead, press 2 for "personal income tax".
  • Then press 1 for "form, tax history, or payment".  
  • Then press 3 "for all other questions."
  • Then press 2 "for all other questions."  It should then transfer you to an agent, but there is likely to be a long wait.
I usually use a speakerphone so I can work on something else while waiting.
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies