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helga77
New Member

I went to the IRS.gov & it said i Qualify to file my taxes with turbo tax for free?? So why’s it not letting me now that I’ve downloaded the app??

 
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2 Replies
LinaJ2018
Intuit Alumni

I went to the IRS.gov & it said i Qualify to file my taxes with turbo tax for free?? So why’s it not letting me now that I’ve downloaded the app??

They might be referring to the TurboTax Free File program.  Here is the information:

Free File TurboTax

I went to the IRS.gov & it said i Qualify to file my taxes with turbo tax for free?? So why’s it not letting me now that I’ve downloaded the app??

"I've downloaded the app."

You can't use the TurboTax Free File Program with the Mobile App.  You have to use a browser and that special website in the FAQ linked above.   Here's more info:

<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1900583-what-is-turbotax-free-file-program">https://ttlc.intuit.co...>

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