I was unable to do the download to my desktop cause I do not have Windows 11

[MARGARITASNCHZ]

How do i download to my desktop

[xmasbaby0]

If your PC does not meet the system requirements for the 2025 desktop download then you cannot use the download.  Without Windows 11, you are out of luck.    You can use online TurboTax instead.   

[DoninGA]

If you do not have Windows 11 on your personal computer, the 2025 desktop editions will not install.

See this TurboTax support FAQ for requesting a refund - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-p...