You'll need to sign in or create an account to connect with an expert.
If your PC does not meet the system requirements for the 2025 desktop download then you cannot use the download. Without Windows 11, you are out of luck. You can use online TurboTax instead.
If you do not have Windows 11 on your personal computer, the 2025 desktop editions will not install.
See this TurboTax support FAQ for requesting a refund - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-p...
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
user17733652732
New Member
mike-b-peterson
New Member
Mugibar
Level 1
Barrykeystone
New Member
ralphevelarry
New Member