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etoder
New Member

I was trying to order turbo tax for 2016 and there were two names defaulted to my order. How do I order one copy for myself?

I was trying to order turbo tax home and business and two names were prefilled on the order. I was not allowed to submit with only the first name.

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1 Best answer

Accepted Solutions
Kat
Alumni
Alumni

I was trying to order turbo tax for 2016 and there were two names defaulted to my order. How do I order one copy for myself?

Maybe you just need to update your TurboTax account information.  Use the instructions below to update your account info, then proceed to prepare your order.  If that doesn't work, please post back.

https://ttlc.intuit.com/replies/3301500

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

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1 Reply
Kat
Alumni
Alumni

I was trying to order turbo tax for 2016 and there were two names defaulted to my order. How do I order one copy for myself?

Maybe you just need to update your TurboTax account information.  Use the instructions below to update your account info, then proceed to prepare your order.  If that doesn't work, please post back.

https://ttlc.intuit.com/replies/3301500

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

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