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rynofire
New Member

I was told to pay for my federal which was $59.99 to obtain my 2016 AGI. Now I was charged for my state which brought total to $114! All for my simple AGI????

 
5 Replies
rynofire
New Member

I was told to pay for my federal which was $59.99 to obtain my 2016 AGI. Now I was charged for my state which brought total to $114! All for my simple AGI????

I was told I needed to purchase to obtain my AGI. I’m not using turbo tax this year so I don’t need state. What a rip off just to see my last years return
CarissaM
Employee TurboTax Specialist

I was told to pay for my federal which was $59.99 to obtain my 2016 AGI. Now I was charged for my state which brought total to $114! All for my simple AGI????

When you view the fees associated with your account, what exactly are the fees?

To view the fees, follow the instructions below:
After signing in to (continuing) your online return, select the blue/green Take Me To My Return button on the main screen.
Select Tax Tools on the left side of the screen and then Tools.
A Tools Center box will pop up on your screen with four blue boxes.
Select the My Fees box on the right.
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rynofire
New Member

I was told to pay for my federal which was $59.99 to obtain my 2016 AGI. Now I was charged for my state which brought total to $114! All for my simple AGI????

$44.99 state, $59.99 federal plus taxes. I didn’t need all that just to obtain my 2017 AGI. I’m using an accountant this year so this is money wasted that I don’t have
CarissaM
Employee TurboTax Specialist

I was told to pay for my federal which was $59.99 to obtain my 2016 AGI. Now I was charged for my state which brought total to $114! All for my simple AGI????

If you did not file the tax return, you can call customer support at (800) 446-8848 to discuss a refund of the state return.
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CarissaM
Employee TurboTax Specialist

I was told to pay for my federal which was $59.99 to obtain my 2016 AGI. Now I was charged for my state which brought total to $114! All for my simple AGI????

It appears you are filing using the TurboTax Deluxe edition. Deluxe has a fee for your Federal return, plus a fee for your state return. 

If you chose to have your fees deducted from your refund, there is an additional fee for the refund processing service. 

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