It sounds like the IRS may have a 1095-A record on file for you. Before assuming the IRS is wrong, log in to Healthcare.gov (or your state’s specific exchange) to see if a 1095-A was generated. Check for every member of your household.
If you’ve confirmed there is no 1095-A for anyone on your return, you need to report that you didn't have Marketplace insurance.
- Go back to the healthcare/health insurance section of your tax software.
- Look for a question that asks, "Did you receive a Form 1095-A?" or "Did you have Marketplace insurance?"
Ensure this is checked "No." Sometimes, if you accidentally clicked "Yes" or imported data from a previous year where you did have a 1095-A, the software attaches a blank Form 8962 to your return. The IRS sees that blank form and automatically rejects the return.
If the software still tries to send the return with 1095-A info:
- Go to tax tools>tools>delete a form
- Look for Form 8962. If it is there, delete it.
- Now close your return and then open it back again to save the change.
If you are in desktop, go to the forms mode and delete the 8962 from there.
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