I was just billed for this years software package,...
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r2rnot
New Member

I was just billed for this years software package, where is it?

I'm sure other customers have already been billed for their annual update. I just want to know where my download is, or at least when I can expect access to it?
2 Replies
DoninGA
Level 15

I was just billed for this years software package, where is it?

If you have an Advantage subscription, sign onto your Advantage account to download the 2020 desktop software - https://accounts-tax.intuit.com/turbotaxadvantage

Critter-3
Level 15

I was just billed for this years software package, where is it?

You can check the order status here:

 

https://turbotax.intuit.com/personal-taxes/cd-download/order-status/

 

However the online purchase system is still in Pre-Order so it may be a couple more days. They have not updated the FAQ yet from last year's info :  

See this TurboTax support FAQ on when to expect your Advantage order - https://ttlc.intuit.com/community/choosing-a-product/help/when-can-i-expect-to-receive-my-turbotax-a...

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