Your post shows that you are using the TurboTax online Self-Employed edition priced at $120. If you entered self-employment income and expenses then the Self-Employed edition must be used.
To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.
Use this website to contact TurboTax support for this situation: