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I was being assisted by a live agent and now I can’t find my refund anywhere.

May I please have someone call me! [PII Removed]

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2 Replies

I was being assisted by a live agent and now I can’t find my refund anywhere.

No one can call you from the user forum, nor can we arrange for anyone to call you.   You have posted your phone number to a public web site.

 

This is a public web site that can be seen by anyone—including scammers and would-be identity thieves who would love to contact you and pretend to be from TurboTax.  Please remove the personal information you posted here ASAP by returning to your post and clicking the three little blue dots on the upper right to edit your post.

 

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...

Account Recovery

 

 

You can arrange for the Live help you are paying the extra fee for with your questions from 5 a.m. to 9 p.m. Pacific time.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-setup/connect-tax-expert-turbota...

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

I was being assisted by a live agent and now I can’t find my refund anywhere.

No one from this user community forum can call you.  You need to remove your phone number as this is a public forum.

 

You have sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

 

See this for how to view all of your TurboTax accounts - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...

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