I want to upgrade to plus but it it wont let me

[DoninGA]

Your post indicates that you are using the Deluxe online edition which is a higher edition than Plus.

[michelenjohnson]

I didn't want the deluxe . I want to print out last year taxes.

[DoninGA]

Have you already filed the 2017 tax return using the online editions?

[michelenjohnson]

yes in need 2016

[DoninGA]

If you followed the procedure in this TurboTax support FAQ to upgrade to Plus after filing the 2017 tax return and you are now in a higher edition than Plus then you will need to contact TurboTax support for assistance - https://ttlc.intuit.com/questions/3404582

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax