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I want to finish filing but I need to take off the fee

I want to file for the free turbo tax edition but it is saying that I was upgraded and need to pay $80.00 which I don't have. How do you take this off? Do I have to have this edition because of my unemployment?
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2 Replies
LakeshaLO
Intuit Alumni

I want to finish filing but I need to take off the fee

TurboTax Free Edition is for simple tax returns. If your taxes require the use of any tax schedules or certain forms it will prompt you to upgrade to another TurboTax product version that supports it. Please see this page for more info about TurboTax Free Edition: https://turbotax.intuit.com/modals/simple-tax-return/

Also, please see this TurboTax FAQ, "Can I downgrade to a lower-priced version of TurboTax Online?" https://ttlc.intuit.com/replies/3288495

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I want to finish filing but I need to take off the fee

If you are eligible you can use the TurboTax Free File Program which is free to file both a federal and state tax return.  The Free File Program edition is a full featured personal tax program and on a separate website from the TurboTax online editions.

To qualify for free 2018 federal and state tax returns with the Free File Program, you'll need to meet at least one of these requirements:

  • A maximum 2018 adjusted gross income (AGI) of $34,000; or
  • You qualify for the Earned Income Tax Credit (EITC); or
  • You served as active duty military (including Reservists and National Guard) with a maximum 2018 AGI of $66,000 (you'll also need a military-issued W-2).

See this TurboTax support FAQ on the Free File Program - https://ttlc.intuit.com/questions/1900583-what-is-turbotax-freedom-edition

See this TurboTax support FAQ for the difference between the Free File Progam and the Free edition - https://ttlc.intuit.com/questions/2572617-what-s-the-difference-between-freedom-edition-and-free-edi...

And see this TurboTax support FAQ on how to switch to the TurboTax Free File Program - https://ttlc.intuit.com/questions/2026912-how-do-i-switch-to-turbotax-freedom-edition

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