I want to dispute fees charged for premium service. I never opted in for this but i was charged anyways.

[avishai101]

Acct # 8273630, I'd like a refund for the premium service charge. I did not sign up for it.

[VolvoGirl]

This is just a user to user forum and we can't help you with billing.

Contact Customer Service 

https://ttlc.intuit.com/replies/3300041  

FOR REFUND:

In the search line enter some keywords or question without quotes. On the next page, skip the suggested topic links and scroll down until you see CALL US.  It should show the wait times.

NOTE: If you need a refund, don't put the word "refund" in the question box or it will send you to the check the IRS tax refund status line. Try putting in "Billing Issues" instead.

[VolvoGirl]

Did you choose the option to have the fees deducted from your federal refund?  There is an EXTRA 34.99 (39.99 in California) Refund Processing Service charge for that.  It's called Premium Service in CA.  You had to agree to it on 2 screens before you sent the efile.