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Here's a FAQ: How do I use the Fair Market Value (FMV) tool to enter donations?
Dear J.J.,
Boy are you correct in questioning this year's method for valuing items for donation! In past years TurboTax has used a much more sophisticated calculator but this year's is a much blunter instrument. Having used TurboTax for more than 25 years and all those years having declared charitable deductions for items donated to Goodwill and others without incident, I have operated by a simple rule of thumb: if the item is new, declare it as such, if not take the lower value. It's just not worth compromising your return. After all, your instinct for donating to a charity is a good one so be true to that instinct and when in any doubt stick to the lower value.
Good luck filing.
Marsh Lee
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