I turned pin feature off with IRS, TurboTax still requesting pin to submit taxes.

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Are you referring to your e-file PIN? The 5 digit PIN is an electronic filing PIN which is your signature. It's created by the customer. If you don't create an e-file PIN, you won't be able to e-file your returns.

For more information, review the IRS article Self-select PIN method for Forms 1040.

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Do i follow through with the identity verification request the irs sent me in mail regarding my tax refund? I have max benefits through turbotax, who do I talk to first?

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I turned pin feature off with IRS, TurboTax still requesting pin to submit taxes.

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I turned pin feature off with IRS, TurboTax still requesting pin to submit taxes.

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