If you paid the state return e-filing fee by credit card and the state tax return was rejected so that you will now be printing and mailing the state return, contact TurboTax support to get the charge reversed or refunded.
To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.
Support is open from 5am to 9pm Pacific time
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/