I thought you paid once for a state and fertile taxes I paid twice why

[greengreen590]

I thought I’d pay once for federal and state tax and and they didn’t do the other and I paid it$135 and you didn’t do what you were supposed to do. I don’t understand. I need to talk to a live person. How do I do that?

[DoninGA]

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...