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I thought I was paying for my annual download of Turbo Tax, 2019 this time, and now it turns out I paid for 2018 online, which I have filed months ago. What do I do?

 
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I thought I was paying for my annual download of Turbo Tax, 2019 this time, and now it turns out I paid for 2018 online, which I have filed months ago. What do I do?

Contact Customer Service
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https://support.turbotax.intuit.com/contact/

 

I thought I was paying for my annual download of Turbo Tax, 2019 this time, and now it turns out I paid for 2018 online, which I have filed months ago. What do I do?

The Online program has been closed for a couple of weeks ... you could NOT have purchased any 2018 online program ... so did you accidentally buy the 2018 downloaded version ?   

 

If so ... 

                                                                                                                                                                            

You can go here TurboTax CD/Download Refund Request Form to request a refund if still within 60 days of purchase. 

 

OR did you prepay for the 2019 download ?    https://turbotax.intuit.com/personal-taxes/cd-download/

 

 

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