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richard-shinn
New Member

I thought I had cancelled automatic renewal but I just received an email stating that my account will be renewed. How do I make sure my account is not renewed.

 
3 Replies
DoninGA
Level 15

I thought I had cancelled automatic renewal but I just received an email stating that my account will be renewed. How do I make sure my account is not renewed.

Duplicate message

NQuattrini
Returning Member

I thought I had cancelled automatic renewal but I just received an email stating that my account will be renewed. How do I make sure my account is not renewed.

I no longer need automatic renewal

 

SteamTrain
Level 15

I thought I had cancelled automatic renewal but I just received an email stating that my account will be renewed. How do I make sure my account is not renewed.

@NQuattrini 

 

We are other users who have no access to your Advantage account...you have to cancel it yourself:

 

Go here for instructions:

https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscriptio...

 

*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
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