I think latest Turbo Tax 2022 update broke form 8962

[david9821]

I think Turbo Tax just updated (yesterday 1/12/22) and form 8962 is not being done correctly anymore. If line 5 is 401% line 28 should be blank. Now it seems like they treat 401% like 400% and you get a 2,700 in it.  Sorry if I'm wrong. If I'm right do I get a prize for my work?

[rjs]

I think you're right. TurboTax is doing it wrong. But Form 8962 is not ready for filing yet. It's tentatively expected to be available January 20 (not necessarily first thing in the morning). That date is subject to change.

I'll notify the forum moderators of the problem, but wait until after January 20 and try it again.

IRS forms availability table for TurboTax individual (personal) tax products

Sorry, TurboTax doesn't give prizes for reporting bugs.

[rjs]

In writing this up for the moderators I discovered one minor error in your description of the problem. It's not treating 401% like 400%. It's treating it like 399%. A value of 400% on line 5 is supposed to be treated the same as 401%. But as I said, this is minor. That fact is that TurboTax is handling both 400% and 401% incorrectly.

Please do not correct your original description, as I have already referred to it, and clarified it, both here and in the write-up for the moderators, which they will pass on to the developers.

[SuziM]

Thank you for reaching out and sharing your experience. We would like to investigate this issue further.  If you’re willing, we would like to ask if you could provide a Diagnostic File of your return.  This copy will be purged of all personally identifiable information.  Please follow the instructions provided below to get us the information we need. 

• TurboTax Online​ 

1.  Sign-in to your online account. ​ 
2. Click on “Tax Tools” to the left hand side of the screen. ​ 
3. A drop-down will appear. Click on “Share My File With Agent”. ​ 
4. This will generate a message that a diagnostic copy will be created. Click “OK”.  The tax file will then be sanitized and sent to us. This action will generate a Token Number  
5. Please respond directly to this message and provide the Token Number that was generated.  

• TurboTax Desktop​

1. Open your return. ​ 
2. Click “Online” and select "Send Tax File to Agent". ​ 
3. This will generate a message that a diagnostic copy will be created. Click “OK”. The tax file will then be sanitized and sent to us. This action will generate a Token Number  
4. Please respond directly to this message and provide the Token Number that was generated.  

We look forward to hearing from you. Thanks! 

[rjs]

TurboTax has acknowledged this problem and they are working on fixing it. You can sign up at the following link to be notified when the problem is fixed.

Why is the repayment of excess Premium Tax Credit being incorrectly limited?

[rjs]

This bug appears to be fixed in yesterday's update (2/2/22).

If you are using the CD/Download TurboTax software, be sure to install the update. If it doesn't come up automatically, go to the Online menu and click "Check for Updates."