turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I submitted my taxes but got rejected the first time & second time got accepted but status still says rejected on Karma app for the advance.

On turbotax app, federal says accepted but on karma app still doesnt update therefore they dont release cash advance. Tried contacting support but failed.
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
EbonyA
Expert Alumni

I submitted my taxes but got rejected the first time & second time got accepted but status still says rejected on Karma app for the advance.

Please review the following link for details on contacting Credit Karma.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

I submitted my taxes but got rejected the first time & second time got accepted but status still says rejected on Karma app for the advance.

I already contacted credit karma and they said to contact you guys

AmyC
Employee Tax Expert

I submitted my taxes but got rejected the first time & second time got accepted but status still says rejected on Karma app for the advance.

We will need more information. Please contact us by selecting the correct option for you at  What is the Turbo Tax phone number?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question