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I submitted my bank account information to pay for my state and federal taxes when I filed an extension though turbo tax, but my state payment did not occur. Why?

I filed an extension and scheduled my federal and state payments for the tax deadline. My federal tax payment was debited from my bank account on 4/15, but my state tax payment was not. I resubmitted that payment and now it will be two days late. I believe this was an error in the software. Has this happened to anyone else?
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4 Replies
CatinaT1
Expert Alumni

I submitted my bank account information to pay for my state and federal taxes when I filed an extension though turbo tax, but my state payment did not occur. Why?

The IRS/States is currently processing a high volume of e-filed returns, so it can take several days for your payments to go through. 

The IRS/States may debit the payment after the deadline. Also, it can take the banks another few days to post the debit to your account.

As long as you filed you return or extension on or before April 15, 2026, and you selected April 15, 2026, or earlier as your payment date, you won't get penalized for late payment.

If you don't see the debit in your bank account 7–10 days after their return has been accepted,  call the IRS e-file Payment Services at 888-353-4537 or contact your state tax agency.

 

How do I contact my state Department of Revenue?

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I submitted my bank account information to pay for my state and federal taxes when I filed an extension though turbo tax, but my state payment did not occur. Why?

I wanted to post an update in case anyone else runs into this issue paying state taxes through TurboTax after filing an extension—because the earlier recommendation from CatinaT1 turned out to be incorrect.

 

After waiting two full weeks past tax day, and submitting my state payment through TurboTax twice, none of those payments were actually transmitted to the state. I confirmed this directly with my state tax agency. As a result, I may now be facing penalties despite having made good-faith attempts to pay on time.

 

What makes this worse is that TurboTax does not provide any clear proof within their interface that a state tax payment was successfully submitted. So there’s no usable confirmation—just my own record of having attempted it.

 

If you’re dealing with this: skip TurboTax for state payments and go directly through your state’s tax agency. When I did that, the payment processed within two days without any issue.

I submitted my bank account information to pay for my state and federal taxes when I filed an extension though turbo tax, but my state payment did not occur. Why?

Check the printout or PDF of your return; look for the state cover sheet with the Turbo Tax logo. If you owed tax, it will show the payment information and how/when you decided to pay. Read the state payment instructions carefully since most states cannot be paid from within the TT system and requires additional steps.

I submitted my bank account information to pay for my state and federal taxes when I filed an extension though turbo tax, but my state payment did not occur. Why?

Thank you for your reply—this was helpful.

 

From what I can tell, TurboTax did not actually submit my state payment information, and my return is indicating that I should send a check for the amount owed. What’s confusing is that, within the TurboTax interface, I explicitly selected the option to pay via electronic bank withdrawal—the same method I successfully used for my federal return. In fact, I went through the process twice, entering my bank account information and clicking “submit” each time.

 

Given that, I’m struggling to understand why my state return is now instructing me to mail a check. If the system accepted my banking information, why wouldn’t the payment have been processed in the same way as the federal payment?

 

I understand that I’m ultimately responsible for reviewing my return carefully, but it seems reasonable to expect that selecting and submitting an electronic payment method would result in that payment being transmitted. Am I missing something here, or is there an issue with how the state payment was handled?

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