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wilytily
New Member

I signed/submitted our tax return this morning but never got an email about it. On the app it just say “all set- your tax preparer will file for you”- is that normal?

 
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3 Replies
SharonD007
Expert Alumni

I signed/submitted our tax return this morning but never got an email about it. On the app it just say “all set- your tax preparer will file for you”- is that normal?

Did you have an expert file your taxes using Expert Full Service? If so, send your Tax Expert a message, select the tab with your expert's name (next to Checklist) and send a message.

 

 For more information, refer to the TurboTax article How does ​TurboTax Expert Full Service​ work?

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wilytily
New Member

I signed/submitted our tax return this morning but never got an email about it. On the app it just say “all set- your tax preparer will file for you”- is that normal?

Yes and I messaged him in that chat twice today, early this morning and this afternoon but he hasn’t replied and I’m starting to get nervous. ..

SharonD007
Expert Alumni

I signed/submitted our tax return this morning but never got an email about it. On the app it just say “all set- your tax preparer will file for you”- is that normal?

They will reply!

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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